Reviewer's Name: MrGump
E-mail Address: mmtowns@usa.net
ICQ #: N/A
City and Access Number: Cedar Rapids, IA 362-4075
Years using the Internet: 1
Months with this ISP: 10
Total ISPs used: 3
Still have an account with this ISP as of this date? No
Modem Speed: 56K
Model and Brand of Modem: Diamond Supra PCI
Typical Connect Speed: 26400bps

How often is the ISP down or unaccessible? Never or Rarely
How often is a busy signal encountered? Never or rarely
How often is unexpected disconnection encountered? About once or twice a month
How often does connection "die out" and a reconnection is needed? About once or twice a week
Inactivity Timer: not sure
Session Limit: not sure
Peak Hour Download Speeds: 2.3K/sec
Non-Peak Hour Download Speeds: 2.7K/sec

Comments on download speeds and network connections:
Fair for a 28.8-like connection

Comments on E-mail Service:
good email. at one time, it was down for almost a month due to maitenance, however., didn't use it

Comments on Usenet Service:
none

Comments on Tech Support and Customer Service:
outstanding online tech support. phone=usually have to wait 10 minutes before getting a tech

Additional Services Offered:
free webspace, but never used it

Services blocked off (i.e. IRC):
None

Additional Comments:
if they had 56k in my area, i would have stayed with them. good for 28.8 users.

Overall Rating (1 to 12, 12 being best): 6