Reviewer's Name: Malice35
E-mail Address: Malice35@softhome.net
ICQ #: 2913218
City and Access Number: Troy, MI; (248) 824-1401
Years using the Internet: 3
Months with this ISP: 10
Total ISPs used: 7
Still have an account with this ISP as of this date? No
Modem Speed: 28.8K
Model and Brand of Modem: US Robotics Sportster v.34
Typical Connect Speed: 28800bps

How often is the ISP down or unaccessible? Never or Rarely
How often is a busy signal encountered? About once or twice a month
How often is unexpected disconnection encountered? About once or twice a week
How often does connection "die out" and a reconnection is needed? Never or Rarely
Inactivity Timer: Apparently none
Session Limit: Apparently none
Peak Hour Download Speeds: 2.3 - 2.8K/sec
Non-Peak Hour Download Speeds: 2.8 - 3.2K/sec

Comments on download speeds and network connections:
Download speeds are fairly decent especially due to high modem connect speeds.

Comments on E-mail Service:
Their e-mail works almost flawlessly.

Comments on Usenet Service:
Their Usenet service is pretty good, but posts take a while to appear.

Comments on Tech Support and Customer Service:
Their tech support is very friendly and responsive.

Additional Services Offered:
None

Services blocked off (i.e. IRC):
None

Additional Comments:
They were pretty much the ideal ISP until they announced that they would be charging $1.95/hour for every hour after the 100th.

Overall Rating (1 to 12, 12 being best): 9