Reviewer's Name: Malice35
E-mail Address: Malice35@softhome.net
ICQ #: 2913218
City and Access Number: Troy, MI; (248) 729-0710
Years using the Internet: 3
Months with this ISP: 4
Total ISPs used: 7
Still have an account with this ISP as of this date? No
Modem Speed: 28.8K
Model and Brand of Modem: US Robotics Sportster v.34
Typical Connect Speed: 26400bps

How often is the ISP down or unaccessible? Never or Rarely
How often is a busy signal encountered? Never or Rarely
How often is unexpected disconnection encountered? About once or twice a week
How often does connection "die out" and a reconnection is needed? About once or twice a week
Inactivity Timer: Apparently none
Session Limit: Apparently none
Peak Hour Download Speeds: 2.0 - 2.7K/sec
Non-Peak Hour Download Speeds: 2.7 - 3.0K/sec

Comments on download speeds and network connections:
Downloads are somewhat slow during peak hours, but they started becoming unreasonably slow a week before I quit.

Comments on E-mail Service:
I occasionally receive some spam with their e-mail; otherwise, it's perfect.

Comments on Usenet Service:
I don't really have many comments because I never really used their Usenet.

Comments on Tech Support and Customer Service:
Tech support is fairly decent.

Additional Services Offered:
They offer 5 MB of webspace and access to their CGI scripts. Also, they offer a shell account which can be accessed by dialing the access number with a terminal program.

Services blocked off (i.e. IRC):
None

Additional Comments:
None

Overall Rating (1 to 12, 12 being best): 8